Legal
Privacy Policy
Placeholder policy. Please replace with your finalised, legally reviewed version before going live.
ASH Care ("we", "us") collects information you provide through our booking enquiry and contact forms in order to plan Short Term Accommodation and respite stays. This includes sensitive information about disability, health, medication, behavioural considerations, NDIS funding and personal contact details.
What we collect
Participant information, contact person details, NDIS and funding details, accommodation preferences, support requirements, uploaded documents and communications.
How we use it
To arrange accommodation and support, communicate about the stay, coordinate with plan managers or support coordinators, and meet legal obligations.
Consent
By submitting an enquiry, you consent to us handling this information in line with this policy. You can withdraw consent by contacting us.
Storage and security
Information is stored in secure systems with access limited to authorised team members. We retain information only as long as needed for service delivery and legal obligations.
Contact
Questions about privacy: hello@ashcare.com.au.