How it works
Five clear steps
Every enquiry goes through a clinical suitability review before we quote — so families know we're the right fit, not just available.
01
Enquiry received
Share who the stay is for, dates, funding, and anything that helps us plan. You'll get a confirmation and a copy of your enquiry summary.
02
Clinical suitability review
Our clinical team reviews the participant's supports, medications, mobility and safety needs to confirm ASH Care is the right fit — before anything is quoted.
03
Accommodation & support matching
Once suitability is confirmed, we match the participant to accommodation and support workers based on preferences, ratios and any specialist care.
04
Quote issued
We send a plain-language quote with line items, funding notes and any cost-recovery inclusions, so you can review before committing.
05
Booking confirmed
Once you approve, we lock in accommodation, support, transport and logistics — and confirm every detail with families and coordinators before check-in.
